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Session Expired?

Guru
Posts: 72
2400     0

Hi

 

We much to often expirence a "Session Expired" screen from the UI. Even though, the Session Timeout is set to 1800 sec's we are often kicked after a few minutes of inactivity. This is seen regardless of browsertype.

 

Is there a way, to not get kicked so quickly?

 

/JanV

Re: Session Expired?

AMarks
Techie
Posts: 21
2401     0

Hi JanV,  Yes, you can change this setting in the Grid Properties dialog > Security tab.  Best regards, Allison

Re: Session Expired?

Adviser
Posts: 244
2401     0

Hi Jan,

 

If Allison's response doesn't answer your question, I'd recommend filing a bug with Support.  If you need help, please let me know.

 

Best,

 

Eric

If you appreciate my efforts, please give me a kudo ↓ or Accept as solution to help others find it faster.

Re: Session Expired?

Expert
Posts: 81
2401     0

Hello JVeijing,

 

Have you checked your local time/date settings? Do you have NTP configured at the client side?

 

Regards,

Paulo

 

 

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