Reply
Accepted Solution

Threat Protection License expired

Johnson
Techie
Posts: 2
3596     0

 

Hi Team

Q1:

I have two Infoblox DNS server, recently got expired threat protection and threat protection update license.

How will get the new license for threat protection.

 

Q2: Both devices are in production. Restart is require after upgrade the threat protection license? please help on the same..

 


License Type    : Threat Protection
Expiration Date : Expired
License String  :

License Type    : Threat Protection Update
Expiration Date : Expired
License String  :

 

regards,

Johnson.

Re: Threat Protection License expired

Adviser
Posts: 147
3597     0

Hello - 

 

First login to Support https://support.infoblox.com and visit the "My Blox" section to view your current appliances and license entitlements. 

 

It is possible that you have an updated license available but it has not yet been downloaded and applied to your appliances.

 

If you are not able to locate a valid updated license I suggest reaching out to your account team for further assistance.

 

Hope that helps!

Check out our new Tech docs website at http://docs.infobox.com for latest documentation on Infoblox products

Re: Threat Protection License expired

Johnson
Techie
Posts: 2
3597     0

HI SSalo,

Thanks for your valueble supoort,

 

We have got temporary license now, if it is required restart the device, post update threat protection license.

Because both devices in production. 

 

Thanks & Regards,

Johnson.

Re: Threat Protection License expired

Adviser
Posts: 147
3597     0

Hi Johnson,

 

A full restart of the device should not be required when the license is enabled. A services restart may be required which can occur sequentially so that both of the appliances will not restart their services at the same time. The services restart may cause a brief disruption but not as signficant as a full appliance restart/reboot.

 

Hope that helps!

Check out our new Tech docs website at http://docs.infobox.com for latest documentation on Infoblox products
Showing results for 
Search instead for 
Do you mean 

Recommended for You