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CLi Credential Failure - Telnet

Techie
Posts: 12
5601     0

Hi,I'm having issues trying to collect configs from my cisco devices. Once a discovery is started; it fails saying that it has tested 2 or the cli credentials. This is puzzling in itself as I have around 5 sets of credentials.I have tested the passwords manually via putty and the like as well as the netmri tool logging and both works successfully with telnet.I have deleted all the credentials and re-entered it again; as well rebooted the box.I'm not able to collect the configs.Is there a known bug? Previous, 6.1.57, 6.2.2 version worked fine.Am I missing something?version 6.4.4.latestThanks. Regards

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Re: CLi Credential Failure -

Techie
Posts: 5
5602     0
I think for something like this (deployment dependent) you would probably want to get a support ticket opened (support@infoblox.com or support.infoblox.com). The key here would be to include the full text output of a Discover Now (Network Insight>Discovery>Recent Activity), a Discovery Diagnostic (Tools>Device) as well as the list of credentials you have defined globally in Settings>Setup>Credentials.From these pieces of info, someone should be able to figure out what the hold up is.
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Re: CLi Credential Failure -

Techie
Posts: 1
5602     0

I am having the same problem, was this resolved for you?

 

Stav

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Re: CLi Credential Failure -

Techie
Posts: 12
5602     0

Hi, which version are you running? It shouldve been fixed in 6.2 or so.

If I remember correctly there is a bug that it adds a space into the password you set or it does not accept certain characters.

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Re: CLi Credential Failure -

Techie
Posts: 12
5602     0

This has resurfaced on 6.4.4.7. Logged a call again. I think "\", "#", "(" are not catered for?

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Re: CLi Credential Failure - Telnet

Techie
Posts: 1
5602     0

Hi,

 

I am having almost the same problem (with SSH connection).

Have you found any solution or have the support resolved the issue for you?

 

Regards

Weronika

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