08-23-2013 08:26 AM
I have had NetMRI for several months and have been extremely happy with the product. I'm now being asked to develop some customer reports for one of our billing people. I have setup some custom data fields that are tied to the interfaces. These are string fields which will only ever have 2 or 3 characters when they exist, as the customer billing code where it's needed.
I have tried unsuccessfully to use the fields directly in the report builder. The report I want is extremely simple, but the options don't exist in the interface to do it the way I see it. I want to include any interface where the custom field exists and is not empty, and grouped by the value of the field. I only add the field to the ports/interfaces where it is required, so I know the ports that should be in the report when it's run.
Anyone have any suggestions? I'm afraid I will have to move to using th API, but the learning curve is steeper than the time I have free at the moment.