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Device Group - *** Invalid buffer ID ***

NOperations
Techie
Posts: 13
1461     0

I created a new Device Group called Bracknell-Switches, using the Group Membership criteria "$sysLocation like /Bracknell/ and $Type = "Switch"

I ensured that the snmp-server location on ONE of the switches contained the name "Bracknell"

On NetMRI I generated the Device Groups and saw that the test switch was succesfully added to that group.

So..

I then configured similar snmp-server location (Bracknell ....) on the remaining switches.

But...

When I generated the device groups again, I received the error:

*** Invalid buffer ID ***

Does anyone have any idea how I can resolve this?

Thanks in advance,

Daren

Re: Device Group - ***

Adviser
Posts: 411
1462     0

I would recommend opening a case with support.

 

Also upgrade to 6.6.1 if possible

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Re: Device Group - ***

NOperations
Techie
Posts: 13
1462     0

Thank you, my current version is the one it was shipped with, which is: 6.2.1.48

I see that the latest version contaiing some other bug fixes is version 6.6.2 - What is the upgrade path (and where can I find the paths?) from 6.2.1.48 to say, version 6.6.2 please?

I cann't see a fix for the Device Grouping problem listed in the release notes but I think it is prudent for me to upgrade anyway.

Regards,

Daren,

Re: Device Group - ***

NOperations
Techie
Posts: 13
1462     0

Further to my previous message, I have checked the release Notes and as fas as I can determine, the path is as follows:

The upgrade path from version 6.2.1.48 to version 6.6.2 is:

6.2.1.48 > 6.3.1 > 6.4.0 > 6.4.1 > 6.5.4* > 6.6.0 > 6.6.2

* This single part of upgrade can take 8 hours, according to the Release Note.

Is this correct?

Re: Device Group - ***

I-Team Employee
Employee
Posts: 186
1462     0

yes, that looks correct.

 

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