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Issue Reporting license expired

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Hi Guys,



Anyone experience regarding issue reporting license expired ? We found  issue reporting license expired in my customer but when we showing from command show license in reporting Expiration Date : 01/02/2019 for GRID & NIOS ( more than 1 month from now  ) and then from GUI we got notification  Error in 'litsearch' command: your reporting license expired or you have exceeded your license limit too many times. Renew your reporting license by visiting http://www.infoblox.com/en/service/support/support-central.html. In parallel we already open ticket to support Infoblox.



Thank you,



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