Re: INFOBLOX & SERVICENOW INTEGRATION TEMPLATES, DEPLOYMENT GUIDE & DEMO VIDEO.
[ Edited ] In continuation to the integration above and to address the newer NIOS 8.3 enhancements, two new templates are added in this post. NIOS 8.3 has enhancements to outbound features; notification rules now support Security ADP, Schedule, and Object Change Discovery Data event types. For more information on NIOS 8.3 notifications, see Configuring Notification Rules.
Attached in this post are the Security ADP templates for creating incidents as well as the Discovery template for creating incident or security incidents. Also, attached is the updated deployment guide for NIOS 8.3. Security ADP and Object Change Discovery Data are the two additional notifications handled in these templates. For the discovery template, setting the external attribute, ServiceNow_Discov_AllNew to “true” will create incidents for all managed and unmanaged devices. Setting it to “false” will only create incidents for unmanaged devices. The type of incident created, security or no-security - is controlled by the external attribute, ServiceNow_Discov_AddSecurInc.
Additional External Attributes for the templates are as below:
Extensible Attributes |
Description |
ServiceNow_Discov_AddSecurInc |
True or False. Defines if a Security incident should be created for a Discovery event. |
ServiceNow_Discov_AllNew |
True or False. Process and create incidents of discovery events for all devices or only unmanaged. |
The templates are in PDF and txt format and are provided “as-is”. It is recommended that any desired changes be tested in your lab environment and modified as needed before implementing them into production.