Login Invalid

rangappa
rangappa
in DNS, DHCP, IPAM (DDI)

Hello Team,

I am trying to install a demo lab in our Organization Work station as we are partners and to secure a sapphire level and installed Bloxone On-prem 3.8.10v and i have successfully got installed and i am trying to login with default admin/infoblox it is not working throwing as Invalid credentials

Can Anyone please help me as i tried lab related Username's/Passwords but did n't worked out

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Comments

  • bstafford
    bstafford Infoblox Technical Expert
    edited May 15

    You are trying to log into NIOS or NIOS-X? (NIOS-X was previously called BloxOne On-Prem Host).

    NIOS-X doesn't use admin/infoblox. It uses admin and the password is the last 8 characters of the serial number.

    https://docs.infoblox.com/space/BloxOneInfrastructure/184681229/Troubleshooting%2BServers

    You can only see the local HTTPS page on a NIOS-X box until it has connected to the Infoblox Portal. After that, the HTTPS page is disabled and you use the Infoblox Portal for all configuration.

    Edit: Let the NIOS-X VM boot and the console screen will show the serial number.

  • rangappa
    rangappa

    Hi Stafford,

    Thanks for your quick Response

    Actually i can't able to see the Serial number which is deployed in our dell workstation . But i have tried in Vmworkstation there serial number we can see and it worked as you said last 8 digits as a password .

    But in my Organization workstation it is invisible i have attached a screen shot for your reference

    1000112526.jpg

    Thanks,

    Rangappa.

  • nic w
    nic w Infoblox Technical Expert

    The serial didn't show up as this is likely an unsupported deployment environment. Without the serial, you won't be able to login.

  • rangappa
    rangappa

    Hi All,

    I have installed an on-prem server and accessing from CSP but i got this error in csp ui anything i went wrong while installing please let me know

    image.png
  • nic w
    nic w Infoblox Technical Expert

    This doesn't appear wrong, other than it's upgrading. How long has it been in this state?

  • rangappa
    rangappa

    Hi Nic,

    From some long time it is in same time

  • nic w
    nic w Infoblox Technical Expert

    What do the service logs show?

  • rangappa
    rangappa

    Hi nic

    i have installed for a demo to my team as a internal testing in a local server and i have downloaded the support bundle for the logs and i am not sure is there any tool to open this bundle to check the logs

    If any tool please let me know

  • rangappa
    rangappa

    Hi Nic,

    Please find the below Application Management failure logs

    • Application Management
    • app-infra_admission-controller_1
    •  
    • Failed to admit pods.
    • app-infra_message-agent_1
    •  
    • Health-Checks failed
    • app-infra_dapr-sidecar-injector_1
    •  
    • Health-Checks failed
    • app-infra_dapr-operator_1
    •  
    • Get "http://10.42.0.72:8080/healthz": context deadline exceeded (Client.Timeout exceeded while awaiting headers)
    • app-infra_app-monitor_1
    •  
    • Health-Checks failed
  • nic w
    nic w Infoblox Technical Expert

    Hi, if there is no serial number to log in, it isn't a supported environment or you will need to open a ticket with support to validate.

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