IPAM Express Network discovery

[#1]

I have installed the IPAM Express Freeware. I cannot make it do a network discovery of anything on my network. My IP addresses are 10.250.140.x 141.x 142.x and 143.x The sub-net mask is 255.255.252.0 When I try to add a network I get different errors: If I try to add a network under IPv4 with the subnet 10.250.140.1 and the sub-net mask of 255.255.252.0 it tells me "network address does not belong to the CIDR 22. If I try to add a network under IPv4 with the subnet 10.250.140.1 and the sub-net mask of 255.255.255.0 it tells me "network address does not belong to the CIDR 24. If I add it with the sub-net mask of 255.255.255.255, it is added but nothing is discovered. I am at a loss as to how to use this software. Description sounds really easy, but I cannot seem to get it to work. Thanks. Mark.

[#2]

Hi Mark,

Let me check into this and get back to you!

Thanks,

Allison

[#3]

Hi Mark,

Please try 10.250.140.0, and subnet mask of 255.255.252.0

Thanks, Allison