Workflow ticket number API

danicam001
danicam001
in Community Suggestions

Hello, I have a workflow in place which means I need to approve the requests. When I try to create a network for instance I cannot create it because the ticket number is a mandatory field but I cannot find a way to pass this my script:

 

curl -k1 -u admin:infoblox -X POST 'https://-------------/wapi/v2.10/network' -H "Content-Type: application/json" -d \
'{
	"network": "172.16.105.0/24", 
	"network_view": "default",
	"comment": "Honolulu Datacenter", 
	"extattrs": {
		"EDM": {
			"value": "1010"
		}, 
		"TAM": {
			"value": "2020"
		}
	}
}'

"code": "Client.Ibap.Data",
"text": "Approval is required for this operation. You must enter a comment and/or a ticket number."

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Answers

  • Vivek_Lost
    Vivek_Lost

    Greetings,

     

    Did anyone get through this error, I am struggling to have this error cleared for my use case. Any directions on this one will be helpful.

  • Belal
    Belal
    https://community.infoblox.com/discussion/comment/33321#Comment_33321

    these can be passed in the request using _approvalinfo.comment and _approvalinfo.ticket_number. Example from Postman for a post call:

    https://{{grid_master}}/wapi/v2.13/network?_approvalinfo.comment=Requesting+subnet+for+new+site&_approvalinfo.ticket_number=CHG1234567

    The body would include the network details as usual:

    {  "network": "192.168.11.0/24",  "network_view": "enterprise",  "comment": "Requested via API"}

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