Infoblox Super User Program Description [ Edited ]

[#1]

Hi All - we are very excited to announce our Super User program. Super Users make our community lively and engaging. This program provides a formal structure to recognize and reward our Super Users.

Here is the full program description. To join the program, send an email to community@infoblox.com.

Introduction

Infoblox has a vibrant community that discusses various topics related to network and security.  We are excited to announce a formal program to recognize and reward our Super Users.

Who can Participate? How to Join?

Super Users are consistent, knowledgeable and excited to engage within the Infoblox Experts Community. They answer questions, initiate discussions, and weigh-in on replies. They also have a futuristic perspective and are interested in learning and sharing in the community. These are Community Heroes.

The opportunity to participate in the program is offered to everyone.

• Anyone in the Infoblox Experts Community (Infoblox employees and employees of Infoblox customers and partners) can apply to be a Super User by sending an email to community@infoblox.com. There is no cost to join the Super User program.
• The Infoblox Community Team will track their engagement in the community to ensure they get the benefits of being in the program as they achieve certain levels.

What will Supers Users need to do?

• Identify and subscribe to discussion forums. We encourage each participant to choose at least one discussion forum and subscribe to notifications.
• Answer questions as they arrive preferably the same day. This will ensure an active dialog between community members and Super Users.
• Weigh-in on others’ answers. Give perspective or identify other possibilities.
• Share best practices in a technical article as part of the Contributor program (details below). Contributions can range from how-to articles to best practices.
• Initiate conversations. Share your observations and ask for opinions of community members.

Get Rewards and Recognition

As a Super User, you will be eligible for the following:

• Super User Badge – let the community know that you are a Super User. You will get a badge that is displayed on your profile page. This badge is available to you once you complete any one of the following:
  • Answer 5 questions
  • Initiate 5 discussions
  • Write one technical article as part of the Contributor program (details below)
• Get featured – You will be featured in the community as a Super User, which will help increase your following.
• Get free tickets – you will be eligible to receive one free ticket to Infoblox events.
• Win Expert of the Month Award – each Super User Badge holder will be evaluated for an Expert of the Month award. There are two awards – one for Infoblox employees and one for non-Infoblox employees. Each awardee will receive a monetary value of $100. Infoblox employees will receive the award via its internal BloxStars program. Non-employees will receive the award as a $100 VISA gift card.
  • Each Expert of the Month will be chosen by the Infoblox Community Team based on the following total activity and performance during the applicable month:
    • Greatest number of discussions participated
    • Greatest number of first replies
    • Fastest speed of engagement/replies
    • Greatest number of solutions accepted
    • Greatest number of kudos received
    • Greatest number of kudos given to the original poster
  • A Super User can win Expert of the Month once in a quarter (4 times a year). Winners will be [announced on the Infoblox Community Website and] notified via email on Friday of the first full week of the following month based on total activity during the previous month; winners must respond and accept within 72 hours after notice is sent by Infoblox, or Infoblox may select an alternate winner.
• Be the first to know – you can participate in a monthly Community Update webinar. You can get a chance to interact with Infoblox Subject Matter Experts. While the attendance is not mandatory, it is a way to get closer to the community.
• Build Your Brand – The Infoblox Super User program gives you a great opportunity to build your brand across the social network. Your articles and profile will be promoted on Infoblox social accounts on Twitter, Facebook, and LinkedIn.
• Become a Contributor – as a participant in the Super User program, you are eligible to be considered for the invitation-only Contributor program. Once accepted, you may contribute technical articles that will be featured in the Articles section of the Infoblox Experts Community. You can get full details on the Contributor program here. Contributors get rewarded for each accepted contribution of original content with a $150 VISA gift card (non-employees) or an equivalent number of BloxStar points (employees only), up to a maximum of two contributions per month. You will need to send a synopsis of your topic to the team (community@infoblox.com) in advance, who will confirm if the proposal is acceptable as a contribution and eligible for compensation.

Terms and Conditions

As a program participant, you agree to abide by the following terms and conditions:

• Agree to be recognized as a Super User and/or Expert of the Month in the Infoblox Experts Community and in Infoblox’s social networks.
• Agree to keep a completed and current bio in your profile that includes your photo, name, company name, company email and a brief biography.
• Commit to engage in one or more discussion groups.
• Agree to receive email communications on discussions.
• Infoblox reserves the right to revoke Super User Program member status and/or discontinue the Super User Program at any time and at its sole discretion.
• Acceptance of Super User Program member designation and/or receipt of the Expert of the Month award constitutes permission for Infoblox and its partners and agents to use the names and/or likenesses of members for advertising and promotional purposes without additional compensation unless prohibited by law. Super User Program members may be required to execute additional agreements pertaining to use their names and/or likenesses, as a condition of maintaining member status.
• Acceptance of Expert of the Month award assumes such is in conformance with any applicable corporate ethics policy; in the alternative, Infoblox shall make an equivalent donation to a charitable organization from a list provided by Infoblox. Participants are responsible for payment of all tax liabilities (including income taxes) on any award received.
• Infoblox reserves the right to increase or decrease the number of awards or the frequency at any time without notice.
• Members of the program will be notifiofout any changes to the Super User program via email.
• By participating in the Super User Program, each member agrees to (i) accept and comply with all Infoblox terms and conditions applicable to participation and (ii) release, indemnify, defend and hold Infoblox and its parents, affiliates, subsidiaries, directors, officers, employees, sponsors and agents, including advertising and promotion agencies, and assigns, and any other organizations related to the Super User Program, harmless from any and all claims, injuries, damages, expenses or losses to person or property and/or liabilities of any nature that in any way arise from participation in the Super User Program including without limitation (a) any condition caused by events beyond Infoblox’s control that may cause the Super User Program to be disrupted or corrupted and (b) any injuries, losses, or damages (compensatory, direct, incidental, consequential or otherwise) of any kind arising in connection with or as a result of participation in the Super User Program.
• The Super User program is governed under U.S. law. All applicable federal, state and local laws apply.  INFOBLOX IS PROVIDING THE PROGRAM ON AN “AS IS” AND “AS AVAILABLE” BASIS.  Infoblox does not represent or warrant that the program or the technology used to provide it: (i) will be uninterrupted or secure, (ii) will be free of defects, inaccuracies or errors, or (iii) will meet an individual’s requirements or enable an individual to participate in it.  Any and all disputes, claims, and causes of action arising out of the program shall be resolved exclusively by the United States District Court or appropriate state court located in the Northern District of California.  These terms shall be governed by, and construed in accordance with, the laws of the State of California, without giving effect to any choice of law or conflict of law rules.  The program is not sponsored by VISA or Achievers platform (which hosts the BloxStar program).
• Super User Program members are expected to adhere to all applicable terms of use or similar terms and conditions, including but not limited to Infoblox’s Website Terms and Conditions, the Infoblox Community Website Terms and Conditions and the program terms herein.

Questions or Comments?

Please send an email to community@infoblox.com to get additional clarifications or to join the program.