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Join Infoblox to Master Grid timeout

Techie
Posts: 2
2720     0

Hi

 

I am not able to connect two infobloxes instances together. One is set as master grid and second when i am trying to join results with timeot. Firewall are set off on both machines. Ping is successfullt from both machines.

 

Executed on second infoblox machine process:

 

Grid properties wizzard ->  Join Existing Grid   

 

 

infoblox logs "Contacting the grid master at 10.150.17.253..."  and nothing happens, any thoughts what shall i do more ?

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Re: Join Infoblox to Master Grid timeout

Community Manager
Community Manager
Posts: 357
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If you run a Traffic Capture on the Grid Master while attempting to join the Grid member, that will allow you to check after the fact and see if any traffic is actually reaching the Grid master. If no traffic is seen from the appliance that is attempting to join the Grid, you will need to verify your basic networking setup (firewall, router, etc). The Grid communications use ports 2114 and 1194.

 

You will also want to make sure that on your Grid Master and under the Grid -> Grid Manager -> Members tab, that the Grid member has been defined there with the correct member type (vNIOS for virtual appliances) and network settings. If that is not done, this can also cause the join attempt to fail lke you are seeing here.

 

Regards,

Tony

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Re: Join Infoblox to Master Grid timeout

Authority
Posts: 24
2721     0

After 10 minutes if communication is not made, the connection should time out and fail.  You should see the failure error message on the appliance you are attempting to join to the Grid.  Are there any specific connection options you have enabled in the settings? --> i.e. via MGMT port; are you joining a single appliance to a single appliance, or attempting an HA configuration?

 

As Tony stated, a traffic capture will give you better insight to what is actually happening. 

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Re: Join Infoblox to Master Grid timeout

Techie
Posts: 2
2721     0

I am trynig to connect using single applience to single applience. After timeout  i have in terminal : 

Failed to contact MASTER; wrong IP or node was not added at master
The join parameters were:
Master VIP: 10.150.16.4
Grid Name: 10.150.16.4
Grid Shared Secret: ******

 

One more issue, i have installed one more instance on VM-Ware host  and cant enable UI.

Error: Cannot enable Web UI on virtual appliance 'IB-VMWARE' model.

 

Thanks in advance for help. 

Patios

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Re: Join Infoblox to Master Grid timeout

Techie
Posts: 2
2721     0

I'm also having issue joining a vNIOS instance to a grid master. I did a packet capture and I'm seeing traffic from the member but no reply from the grid master

 

member: 10.1.10.101

master: 10.1.10.100

 

aaa.png

 

The member and master are on the same subnet so no firewall related issue there. I can ping other from both devices.

 

I've added the member on the Grid master's grid manager page and checked all the IPs...

 

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Re: Join Infoblox to Master Grid timeout

Techie
Posts: 2
2721     0

I can ping the other from both

 

bbb.png

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Re: Join Infoblox to Master Grid timeout

Techie
Posts: 2
2721     0

I agree, 10 minutes if the new memeber fails to join.

Less than that if it succeeds, as it does not timeout.

 

I find that I can never get the members to join if the MGMT port is chosen:

i.e. this option:

Enable grid services on the Management port? (y or n): y

 

Only once choosing no does it join correctly:

Enable grid services on the Management port? (y or n): n

(Afterwards I configure Management port via the GUI).

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