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Network Change & Configuration Management

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EXST000-A2: Cannot connect to remote storage Archive Remote System 2 ().
julienING
New Member
Posts: 2

‎12-06-2019 12:24 AM

3232     0

Hello,

 

Do you know what means this error in system health ?

 

EXST000-A2: Cannot connect to remote storage Archive Remote System 2 (). Check connectivity to external storage.

 

Only a "Scheduled Archive" is planned weekly to backup de database on a remote server, and it's working correctly (DB file and MD5 are correclty copied on remote server).

 

The error message is displayed since months (and after reboots, upgrade etc).

 

Thanks.

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Re: EXST000-A2: Cannot connect to remote storage Archive Remote System 2 ().
MAdkins
Expert
Posts: 70

‎12-10-2019 11:38 AM

3233     0

I ran into this symptom a couple years ago.  Note that it says "remote system 2".  But ours was blank -- we didn't have a second one.  I think the fix required a remote support session so that the CSE could edit the server.cfg file, specifically the line '$AutoCopyDest2 = ""; '

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Re: EXST000-A2: Cannot connect to remote storage Archive Remote System 2 ().
julienING
New Member
Posts: 2

‎12-13-2019 03:52 AM

3233     0

Ok thanks MAdkins. I'll contact the support.

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