Infoblox HA issue

[#1]

Hi All,

if someone can help please? I have a HA pair of IB-2225 and the passive box is just stuck into a state where it just restart the service but did not get sync with Active box... I have tried all of the below steps.

1. Reboot

2. dropping from the grid and rejoined it to the grid.

logs ....

Disconnect NOW if you have not been expressly authorized to use this system.
login: [2023/03/16 09:38:49.749] Completed database sync with the active HA node.
[2023/03/16 09:38:49.749] Stopping services for database switchover...

[2023/03/16 09:38:54.538] Starting services...

Disconnect NOW if you have not been expressly authorized to use this system.
login: [2023/03/16 09:40:05.450] Completed database sync with the active HA node.
[2023/03/16 09:40:05.450] Stopping services for database switchover...

[2023/03/16 09:40:10.279] Starting services...

Disconnect NOW if you have not been expressly authorized to use this system.
login: [2023/03/16 09:41:21.821] Completed database sync with the active HA node.
[2023/03/16 09:41:21.822] Stopping services for database switchover...

[2023/03/16 09:41:26.722] Starting services...

Disconnect NOW if you have not been expressly authorized to use this system.
login: [2023/03/16 09:42:40.009] Completed database sync with the active HA node.
[2023/03/16 09:42:40.009] Stopping services for database switchover...

[2023/03/16 09:42:45.079] Starting services...

Disconnect NOW if you have not been expressly authorized to use this system.
login: [2023/03/16 09:43:56.240] Completed database sync with the active HA node.
[2023/03/16 09:43:56.241] Stopping services for database switchover...

[2023/03/16 09:44:01.068] Starting services...

[#2]

This can happen when the switch ports are not set up correctly, there are specific requirements to do with spanning tree, trunking etc. Please check the docs, it's all in there. I seem to remember setting the ports to "portfast" mode is enough to get most of the settings configured correctly.

[#3]

Thanks Paul, Nothing changed in last 5 years except the box which is acting is been recelty RMA'ed... it has the correct code, license etc... one thing i noticed is its HA ip is not pingable and i do not see any MAC been learned on the switch.

[#4]

Basically the switching environment can cause serious issue in HA pair environemtn. So it's better to check spanning tree, trunking, etherchannel on the switch port.

have you ever tried to do failover test in the last 5 years?

[#5]

Can you check if Portfast in enabled on Infoblox switchports?. If not, please enable them.