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UI does not work

Techie
Posts: 4
4684     0

Hello,

 

I am having the following issue. When I try to access de UI interface the next error apears:

 

 

Forbidden

You don't have permission to access / on this server.

 

 

It happend to all the users. Could you please help me?

 

Regards,

 

Re: UI does not work

[ Edited ]
Moderator
Moderator
Posts: 72
4685     0

You have access restrictions for UI/API from the subnet/network that you are on right now.

 

Try
1. Login to the CLI of the GM and run "show security" to review the settings.
2. Login to the UI from an allowed subnet and review "Grid Properties-->Security-->Restrict GUI/API Access.

 

 

Best Regards,
Bibin Thomas

Re: UI does not work

Techie
Posts: 4
4685     0

Thank´s for the answer. finally the solution was to enter in maintenance mode from de CLI (the command it´s hide) and restart the services.

 

Regards

Enrique.

Re: UI does not work

Techie
Posts: 6
4685     0

What is the hid command ?

Re: UI does not work

Techie
Posts: 6
4685     0

GUI access restored after backup restore:

Infoblox > show security

 

Infoblox > set security
Enable security? (y or n): n

New Security Settings:
Security enabled: No
Is this correct? (y or n): y

 

Infoblox > show security
current security settings:
Access restricted: false
Infoblox >

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